Increase your sales 101
Mon May 14, 2007 10:09 am
http://www.joelonsoftware.com/items/2007/05/10.html
Click on the links for the consumerist from there
This actually happened to me some time back. MSN kept billing my CC saying I had signed up for their service, took weeks to resolve
Click on the links for the consumerist from there
This actually happened to me some time back. MSN kept billing my CC saying I had signed up for their service, took weeks to resolve
Re: Increase your sales 101
Mon May 14, 2007 7:27 pm
I used to work at best buy and here is a tip to avoid getting scammed: Look at your receipt. It has all the information there including your MSN conformation, AOL information and a the like. All the D-Sub info that you sign up for is on the receipt. That person may have worked there for "over 3-years" but i was there for over 7 and was there when they had a increase in policy changes during the late '90s and early '00's i was part of the group selling that shit. When i first started there, the only thing extra besides regular accessories were their PSP and PRP plans of course now with other shit being available such as Netflix and the like, they are all into that too.
But even when i was in the sales dept i could care less about the d-subs, most people said no and i said ok and that was it. I can't speak for everyone's practices but i was never told to sign people up for d-subs, and if they told me to do it, i would have told them to screw off.
Still, whenever you buy something you might want to look over your receipt regardless of where you shop, im sure most customers are just as honest when they are under-charged for something. Anyone who says that their info for signing up for digital service was not on their receipt is a freakin liar. Their signature-pads that you have to sign detail what you are signing, you just gotta read it. And thats the problem today, people read less and don't want to be hassled when they are buying something even when they are spending a few grand on a new PC or whatever.
But even when i was in the sales dept i could care less about the d-subs, most people said no and i said ok and that was it. I can't speak for everyone's practices but i was never told to sign people up for d-subs, and if they told me to do it, i would have told them to screw off.
Still, whenever you buy something you might want to look over your receipt regardless of where you shop, im sure most customers are just as honest when they are under-charged for something. Anyone who says that their info for signing up for digital service was not on their receipt is a freakin liar. Their signature-pads that you have to sign detail what you are signing, you just gotta read it. And thats the problem today, people read less and don't want to be hassled when they are buying something even when they are spending a few grand on a new PC or whatever.
Re: Increase your sales 101
Tue May 15, 2007 7:57 am
Check out the Econ 101 link in that article too.
Re: Increase your sales 101
Tue May 15, 2007 1:01 pm
Those monetary rewards are rarely ever worth the effort in the lower end of the job spectrum.
I've dealt with both types of management that he refers to, the command and control (micromanagement) and econ 101. What the author says is pretty much true. You merely find ways of cheating to achieve the incentive and in the case of C&C style, you get the job done but you're pissed off, annoyed, and you no longer want to be cooperative as you spend your time scheming on how you can defeat the C&C policies.
Same goes for management making you produce metrics that you know they use as the sole determent of your performance. You'll skew the metrics to favor you as it is in your best interest to appear that you're doing well. Usually this results from management not actually knowing anything about your job.
I've dealt with both types of management that he refers to, the command and control (micromanagement) and econ 101. What the author says is pretty much true. You merely find ways of cheating to achieve the incentive and in the case of C&C style, you get the job done but you're pissed off, annoyed, and you no longer want to be cooperative as you spend your time scheming on how you can defeat the C&C policies.
Same goes for management making you produce metrics that you know they use as the sole determent of your performance. You'll skew the metrics to favor you as it is in your best interest to appear that you're doing well. Usually this results from management not actually knowing anything about your job.