uh oh..computer problems....

by **Bossman** » Sat Aug 07, 2004 5:44 pm

Well the computer was working fine this morning. I installed Doom 3. then shut it down for a few hours. When I tried to turn it on, It shows the Dell flash screen, then all I get is a blinking cursor in the upper left corner.

There is a self dx for the hard drive that I got to by hitting F12 when booting, but that came back normal. No beeps or other sounds when I boot. Any ideas what the hell might have happened?

by **yaDad** » Sat Aug 07, 2004 8:22 pm

rookie

by **Bullhead** » Sat Aug 07, 2004 9:37 pm

Originally posted by Yadad
rookie

LMAO.

Boss, usually you can hit some button during the Dell screen (esc I think) to make it show the BIOS info. See if it is hanging at some point there. If it's not, it's hanging at the o/s load, try hitting F8 to bring up the boot menu and select "Last known good config".

by **deathBOB** » Sat Aug 07, 2004 10:20 pm

Ok screen works: Graphics card ok

Computer powers up: Power Supply ok

Hard Drive: Works, at least according to ur test

Sound card and accessory stuff: umm.. probably wouldnt cause this kinda problem

So: Bad mother board? Bad RAM? Something went wrong with the software on the drive?

Bullhead, can he even access the Dell bios?

by **Lt. Mass** » Sun Aug 08, 2004 3:40 am

I feel for ya Bossman, cuz crap like that happens to me and my solution is always the dreaded 10 hour long reinstall

and I wouldn't wish that upon anyone.

Have you tried banging on it?

by **Bossman** » Sun Aug 08, 2004 8:38 am

lol I haven't hit it yet, but that may be next. I can access the Bios and didn't see anything funny there. F12 brings up the Boot device menu, but there isn't an option for last good configuration. Still can't find that.

I did remember that I also, along with installing Doom, upgraded the Catalyst drivers and installed DirectX9b. I assume it was one of those that must have gotten me in fix.

by **Bossman** » Sun Aug 08, 2004 9:09 am

Well here's the good news, I swapped out the primary drive with my original drive and was able to boot up fine. Hopefully that eliminates any hardware issues. The next question would be is there a way to dx the new drive issues or am I better off just reformatting the thing?

by **Spirit of Me** » Sun Aug 08, 2004 12:03 pm

Feel for you man, but not all is lost try this:

XP REPAIR INSTALL

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see the options below This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

do not choose "To repair a Windows XP installation using the Recovery Console, press R", (you do not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press R".

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.
Do not press any key to boot from CD when the message appears.
Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Blaster worm warning: Do not immediately activate over the internet when asked, enable the XP firewall
[ http://support.microsoft.com/?kbid=283673 ]
before connecting to the internet. You can activate after the firewall is enabled. Control Panel - Network Connections. Right click the connection you use, Properties, and there is a check box on the Advanced [ http://michaelstevenstech.com/xpfirewall1.jpg ] page.

7. Reapply updates or service packs applied since initial Windows XP
installation. Please note that a Repair Install from the Original
install XP CD will remove SP1 and SP1 will need to be reapplied.
When to reapply SP1:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329198
______________________________

Warning!!
If the option to Repair Install is not available and you continue with the install;you will delete your Windows folder and Documents and Settings folder. All applications that place keys in the registry will need to be re-installed. You should exit setup if the repair option is not available and consider other options.

Try the link below if the repair option is not available.
Windows XP Crashed?
http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot.htm
Here's Help.
A salvage mission into the depths of Windows XP, explained by a non-geek

by Charlie White
http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot.htm

Related links
You May Lose Data or Program Settings After Reinstalling, Repairing,
or Upgrading Windows XP (Q312369)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q312369

System Restore "Restore Points" Are Missing or Deleted (Q301224)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301224

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
(Q315341)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q315341

Warning!! If the Repair Option is not Available
What should I do? Most important do not ignore the information below!

If the option to Repair Install is NOT available and you continue with the install; you will delete your Windows folder, Documents and Settings folders. All Applications that place keys in the registry will need to be re-installed.

You should exit setup if the repair option is not available and consider other options. I have found if the Repair option is not available, XP is usually not repairable and will require a Clean install.
If you still have the ability to access the Windows XP installation, backup all important files not restorable from other sources before attempting any recovery console trouble shooting attempts.

Possible Fix by reconfiguring boot.ini using Recovery Console.
1.Boot with XP CD
2. Press R to load the Recovery Console.
3. Type bootcfg.
4. This should fix any boot.ini errors causing setup not to see the XP OS install.
5. Try the repair install.

http://www.michaelstevenstech.com/XPrepairinstall.htm

by **MoDyna** » Sun Aug 08, 2004 1:53 pm

Wow Spirit that was just awesome.

by **Bullhead** » Sun Aug 08, 2004 2:28 pm

Originally posted by Bossman
lol I haven't hit it yet, but that may be next. I can access the Bios and didn't see anything funny there. F12 brings up the Boot device menu, but there isn't an option for last good configuration. Still can't find that.

NO, not boot device menu (that'd be something BIOS related). I'm talking about the windows-based screen. It only shows if you hit F8 right as the bios is passing control to windows (right before that little windows loader screen pops up). It will give you a list of boot options, including safe mode (and a few variants of safe mode). What you want to try first is last known good config, which is the last time windows booted successfully to you desktop. If that fails, then you want to try safe mode, at which point I'd suggest uninstalling all the ATI stuff and reinstalling the drivers.

If both of those fail, or you can't get either to work, you can try the repair stuff Spirit posted above. Otherwise, it's a good ol format and reinstall (unless you've got a Ghost image to use...).

Did you install the ATi drivers simultaneous with dx9c? If yes, That's probably what got you. You need to do those installs individually to prevent errors. If no, then did you install the ATi drivers over top of your existing ones? cuz that'll F it up too....

by **Evan** » Sun Aug 08, 2004 3:33 pm

My friend's friend installed Doom 3 and he said when it was done installing and he tried to run it, it completely crashed his computer. Could be related.

by **SkiloDog2000** » Sun Aug 08, 2004 3:41 pm

Originally posted by Bossman
lol I haven't hit it yet, but that may be next. I can access the Bios and didn't see anything funny there. F12 brings up the Boot device menu, but there isn't an option for last good configuration. Still can't find that.

I did remember that I also, along with installing Doom, upgraded the Catalyst drivers and installed DirectX9b. I assume it was one of those that must have gotten me in fix.

dont hit it
just use the shotgun approach

(its a dell, shoot the shit)

by **Bossman** » Sun Aug 08, 2004 6:16 pm

Originally posted by Bullhead

..... did you install the ATi drivers over top of your existing ones? cuz that'll F it up too....

Uh was I supposed to remove the old ones first? if so than that would be the problem. I loaded DirectX separate from Catalyst. Well the new drive comes up as a slave, all the data is there, another good sign. After a quick backup I will try to figure out how to get rid of the damn drivers, or try Spirits options.

Then I will be heading to the store to pick up a copy of Ghost.

by **Bullhead** » Sun Aug 08, 2004 6:20 pm

Originally posted by Bossman
Uh was I suppoed to remove the old ones first?

You should almost ALWAYS uninstall your vid, mobo, or sound drivers before updating any of them. stuff like mice, network cards, etc aren't as picky about it.

by **Mugzy** » Sun Aug 08, 2004 6:23 pm

Originally posted by Bullhead
You should almost ALWAYS uninstall your vid, mobo, or sound drivers before updating any of them. stuff like mice, network cards, etc aren't as picky about it.

Well, I am of the guys that NEVER removes old GFX drivers b4 upgrading and i have never had a single issue

But, you never know...

uh oh..computer problems....

uh oh..computer problems....

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